Our Policies
Rooted in Care - Our Shipping Promise
Thank you for supporting CABRERA Company. Just like our earrings, your order is handled with intention and heart. From our hands to yours. We’re on a mission to get your earrings to you fast, safe, and wrapped with extra charm. Take a moment to review our shipping policies below:
Delivery
Once you place an order, your earrings will be shipped within 1-3 business days. All packages within the U.S. are sent via USPS First Class mail which averages 3-7 business days. While we strive to ensure timely delivery, there may be circumstances beyond our control that could cause delays, such as extreme weather conditions, postal service disruptions, or other unforeseen events. We appreciate your understanding and patience in such situations. Please note, if your package becomes lost, we are not responsible for refunding the order. You will need to reach out to your local postal service to locate your package.
Cancelations
All Sales Are Final. We are unable to cancel any orders once they are processed and/or shipped. We do not offer refunds, exchanges, or returns on any of our products. We do highly encourage you to reach out to us and let us know what happened.
Thank YOU!
If you have any questions or need further assistance with your order, please do not hesitate to reach out to our team. Thank you for choosing CABRERA Company. We look forward to bringing you more of our handcrafted beauties.
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